Welcome to the Vcheck User's Manual
This is the User's Manual for Vcheck. If you are looking to learn more about or sign up for a Vcheck account, visit this site.
Don't be alarmed. While this manual covers every feature and aspect of the Vcheck system in great detail - most merchants only use the basic features and one or two upgrades.
In fact, you probably won't have to go much past the Initial Setup and Using the System sections. Actually, once you jump into the actual system interface, you'll find it is very intuitive. On most functions of the actual interface there are also little blue ? icons you can mouse over to see more details.
ATTENTION ACH Merchants
If you are an ACH merchant, most of this User's Manual is applicable to your account. However, certain functions and upgrade options are not. Any page that does NOT apply to ACH is marked with the No/Ban icon on the navigation bar as shown in the image to the left. There is also the ACH Account page that has additional instructions and video for such accounts.
On a Mobile Device? If you are on a mobile device and wish to watch any of the Video Tutorials - use the Video Tutorials button in the right sidebar to use the embedded streaming mp4 player.
Here are a few pointers about this User's Manual site. There is a keyword search in the upper right sidebar "Find It!". When you see the Video Tutorial image on a page (like the one in the upper left of this page), it will launch a short, topic specific video tutorial on the subject matter of that page. The right side bar also contains a Video Tutorials List you can access anytime to see a list of all available videos. Also near the top of the right sidebar your will see the Print Main Content Area button. This will send just the main content of the page (no menus, no sidebar, no footer) to your printer. Finally, you can use the Site Map link on the right of the top navigation to see every page/topic in the site.
This site, along with the actual Vcheck Merchant Interface (Control Panel) is fully responsive - meaning they automatically restructure based on your device, screen size and orientation. That means you can easily access this site and manage your Vcheck account from any internet connected device.
Below are some screenshots of how the Merchant Interface looks on various devices - desktop, tablet, phone. (Click to enlarge).
Also on the right sidebar you will see the Login to Your Account button. That will launch the login page into a new browser tab/window. You can log into your actual Vcheck account if you want to "follow along" with the content covered in this manual in your actual account.
Normally, to login to your account you would go to http://VcheckSolutions.com and click the Merchant Login button on the upper right of that page. You might want to bookmark that login page.
Did You Know?
Our exclusive Signature Capture feature is included with all accounts. You can automatically add a Service Fee to all your checks. You can request driver's license data for checks over a certain amount. You can add your own custom text to the Vcheck forms.